Effective Date: 2023-08-13

Welcome to Sweets by Jenna’s Privacy Policy. This policy outlines how we collect, use, and protect your personal information when you use our website and services. By accessing our website and engaging in any transactions, you consent to the practices described in this Privacy Policy. Please take a moment to read and understand this policy. If you do not agree with any part of this policy, please refrain from using our website.

1. Information We Collect

1.1. Personal Information: We collect personal information you provide to us when you create an account, place an order, sign up for our newsletter, or contact us. This may include your name, email address, phone number, shipping address, and payment information.

1.2. Usage Information: We automatically collect information about your interactions with our website, such as your IP address, browser type, device information, pages viewed, and referring URL. We use cookies and similar technologies to collect this information.

2. How We Use Your Information

2.1. We use your personal information to process and fulfill orders, communicate with you, send order confirmations and updates, and provide customer support.

2.2. We may use your email address to send you promotional offers, newsletters, and marketing communications if you have opted in to receive them. You can opt out of these communications at any time.

2.3. We use usage information to improve our website, analyze trends, and optimize user experience.

3. How We Protect Your Information

3.1. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

3.2. We use secure third-party payment processors to handle payment information. We do not store your payment information on our servers.

4. Sharing Your Information

4.1. We may share your personal information with third-party service providers who assist us in providing our services, such as shipping carriers and payment processors.

4.2. We do not sell, trade, or rent your personal information to third parties for marketing purposes.

4.3. We may share your information when required by law, in response to legal process, or to protect our rights, privacy, safety, or property.

5. Your Choices

5.1. You can update or modify your personal information by logging into your account on our website.

5.2. You can opt out of receiving marketing communications by following the instructions provided in our emails or by contacting us directly.

5.3. You can set your browser to refuse cookies or alert you when cookies are being sent. However, certain features of our website may not function properly without cookies.

6. Children’s Privacy

6.1. Our website is not intended for children under the age of 13. We do not knowingly collect or store personal information from children under 13.

7. Changes to This Policy

7.1. We may update this Privacy Policy from time to time. The date of the latest revision will be indicated at the top of the policy.

8. Contact Us

8.1. If you have any questions or concerns about this Privacy Policy, please contact us at (860) 785-8512.

By using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for choosing Sweets by Jenna!